EFT POS Merchant Support

Merchant
Reference Portal

Official documentation for EFT POS terminal deployment, operation, and troubleshooting — available exclusively to authorized merchants.

3
Reference
Documents
Access Restricted Documents require merchant access key authorization to view.

EFT POS Reference Documents

Click Enter Access Key above to unlock documents. All documents are for authorized merchants only.

Authentication Required
Operating Guide

RCBC ATM GO — Operating Guide

Operating guide for RCBC ATM GO terminals. Enter your access key to view.

PDF Document RCBC ATM GO
Authentication Required
Operating Guide

RCBC Bankard — Operating Guide

Operating guide for RCBC Bankard terminals. Enter your access key to view.

PDF Document RCBC Bankard
Authentication Required
Operating Guide

FIUU — Operating Guide

Operating guide for FIUU terminals. Enter your access key to view.

PDF Document FIUU

About This Portal

Access policy and support information for authorized merchants

Restricted Access These documents are for MCSI-authorized merchants and field engineers only. Access is validated using your merchant access key.
Document Updates All documents are maintained by MCSI and reflect the latest terminal firmware and operational guidelines.
Need Help? Contact MCSI support at (02) 88808-7923/24 or email posadmin@mcsi.ph
Document
MCSI Merchant Reference Portal · Restricted